How To
Order a Repeat Prescription
You may be told that the medication you are taking may be repeated for a period of time until
you need to be reviewed again. In most cases you will be told when you need to be seen by the
doctor again, but the computer will always make sure that he reviews your medications at least
annually.
When you receive your medication from us, you will also receive a printed prescription counterfoil that lists your repeatable medications. When you need a new supply, please:
- Mark the items that you require on the counterfoil - post it to us, or place it in the labelled box at reception allowing two full working days before collection
- We can also accept the counterfoil faxed to (01722) 714702, but please note that we do not yet have the technology to receive e-mail requests.
We are here to help you - but please remember that this is a small practice - our staff have many duties and the process of checking medications is a very responsible one that should not be rushed. We try to keep an extensive stock, but once again we need time to ensure that your medication is available. So please, please give us time to get it right.
It is possible to telephone a medication request, but apart from making our telephone line much busier, this also introduces the potential for communication mistakes - it is always preferable to send in the counterfoil, clearly marked with your request. After all, you will nearly always have several weeks to anticipate your needs, just make sure to give us a couple of days.
Arrange the Doctor to Visit you at Home
In the time taken for just one home visit, three patients can be seen in surgery. Additionally, none of the equipment and services available in the surgery, are available on a visit. So wherever possible, please come to surgery.
But we do recognise that severe illness and frailty does make getting about difficult, and if you telephone and ask for a visit before 10.00am, the doctor will do his best to call on you later the same day.
The NHS Executive does not regard not having your own transport as a justification for asking for a house call.